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In short, it seems true to say that conversation is the
most complete single expression of one's personality. It is the mirror of a
person's and a group's and a country's sum total of decency, knowledge, and
culture — their explicit, composite character. Hence, it is the duty and the
lifelong job of everyone to keep raising its tone and liveliness — in
himself and in his community. Within the boundaries of one's intelligence,
everyone can improve his conversation in several ways. He can improve it
technically — in grammar and rhetoric, diction and voice; in variety,
richness, and liveliness; and, most importantly, in what St. Paul calls
"graciousness," in Christian lovable-ness and good taste, so that whether he talks or listens, people are glad of it, and are better off for his being there.
To improve the reader in all these three ways, sometimes facetiously, generally seriously, as the spirit and the matter move, is the purpose of the following chapters. If you read them with reasonable will and attention, you ought to be laying a new foundation for a happier and richer talking life than you have ever enjoyed before. You ought in any case to pick up at random a great many hints and guides that will at least here and there correct a fault or increase a virtue. And in conversation even the smallest improvement, extended over a long talking life, becomes a significant gain. Your circle of friends and acquaintances, too, without perhaps ever realizing it consciously, should come to think of you as an even more charming and likable person than they probably already think you are. Even your family should consider it more than ever a treat when you relax and just talk with them.
Related terms include communication improve and improve leadership.
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